If you want to grow your small business in today’s competitive business environment, you need to build strong customer relationships by finding successful ways to expand your customer base.
Most importantly, you need to find effective ways to retain new customers by constantly meeting customer needs and offering high quality products and services.
Competitive Analysis is the study of the competitive environment in which a firm operates, including strengths and weaknesses of main competitors and your own business, target audience, barriers to enter the market, and marketing strategies. If your small business operates in a concentrated industry such as oil refiners and automobile makers, competitive analysis is a key element of strategic planning. Leaders in concentrated industries give high priority in constantly increasing their high profit margins.
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